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AVS Preventia Systems IconAVS Preventia Systems

671 Brent Lane, Pensacola

4.8 132 reviews

  • Avatar William Fields ★★★★★ 2 months ago
    My wife and I wanted to have a newer security system installed that has monitored services just in case we were traveling. We only had cameras at the time as our old monitoring equipment was no longer operational. Andrew White installed … More a new monitoring system after a thorough assessment of our needs. He was very professional and explained in detail about our old system versus having the new system and why it's an advantage to have monitored services. His honesty and integrity was a contributing factor as to why we chose AVS. At no time did we feel pressured to upgrade our purchase to install unnecessary equipment. Mr. White is a true customer professional.
  • Avatar Joshua Novak ★★★★★ a month ago
    Grade A Company. They monitor both my Automotive shops and my house. I had an issue late this evening and Steven came out and fixed it. He refused to leave until it was perfect! That’s customer service! I will always recommend AVS Security! … More Update: 4 years later and they are still amazing! Always there to help my needs! Great company!
  • Avatar thomas seeger ★★★★★ a year ago
    Matthew and Seth were very professional and knowledgeable. They took there time in going over our alarm system! I would definitely recommend their services. Thanking them for protecting our home. Also want to mention Billy our salesman … More was very professional and understanding our needs to protect our home. Thank you very much!
  • Avatar REBECCA ECHSNER ★★★★★ 2 months ago
    Matthew Ellis is an outstanding technician who has been very knowledgeable and proactive with our security system. We have had many upgrades and issues and he continues to go beyond with his support and service for our security equipment … More and protection. He also teaches us about the upgrades and new features that we have and how we can use them.
  • Avatar Paul Hamer ★★★★★ a year ago
    I recently had AVS Systems come to repair and upgrade my security system and cameras after hurricane Sally. Robert Belford provided expert consulting and the install crew leads, Andrew and Seth, did an great job on a large complex project. … More Arrived on time (before 8am!!!), listened and communicated well, quality work and stayed late to complete the work. "Yes sir, we can do that" was their attitude, ...wish I could find more of that. Very pleased.
  • Avatar Thomas Linke ★★★★★ 7 months ago
    Seth and Matthew in Pensacola have done a good job in monitoring and maintaining our HOA's security camera system. They have gone above and beyond at times, coming back at night to adjust and tweet the night images. We appreciate … More them.
  • Avatar Tyler Brooks ★★★★★ a year ago
    Had a large system installed at my business and was very happy with how it went. The guys were here over multiple days and were professional as they went about their work. Everyone had a positive attitude and overcame any obstacle that … More was encountered. Also attentive to follow up needs with a camera that had issues early on.
  • Avatar Jerid Fisher ★★★★★ a year ago
    As a recent transplant to the Pensacola area, I have been working closely with AVS. Both Matt and Robert have both gone out of their way to provide what I consider to be a consummate level of service and information to me. I feel they sincerely … More care about my security and comfort and always go more than the extra mile to ensure that whatever issues arise are addressed promptly and to my satisfaction. If you have any security needs, AVS is the team to trust.
  • Avatar Jimmy Adamson ★★★★★ a year ago
    Jeff, owner, Christina and Matthew all did a great job updating our system and working out a bug in a timely fashion in one of the sensors that cropped up later. They have been professional and friendly. They will fix your security issues! … More
  • Avatar Brian Yetter ★★★★★ 5 months ago
    Andrew was very professional and did a great job explaining how to use the system. We just had our home built and I feel secure knowing it has quality protection. Also good to know they are merging with Preventia, which seems like a great … More and reliable company.
  • Avatar Wendy Evans ★★★★★ 2 years ago
    Josh S was able to get the system up and running quickly and made sure I understood what the problem was so I could easily fix it if something happens to the network connection again. He also very patient waiting for me to get to the appointment … More since I ran out of gas just as I was getting home. He went above and beyond by helping me get that situation taken care of as well. THANK YOU so much Josh and AVS for having a caring and professional staff.
  • Avatar Brenda Kay Bruce Hammel ★★★★★ 3 years ago
    I am thrilled to have switched my security system to AVS. Local representation to handle small details was important to me. Jeff and his team are outstanding. They are very accommodating, cordial and professional. The office staff are cheerful … More and very helpful.
  • Avatar Alexa Kempson ★★★★★ a year ago
    I needed an upgrade for my old system and went with AVS. AVS made the arrangements for an installer to come. Shawn came and was terrific. He was friendly, knowledgeable and thorough. I have outbuildings that are a part of the system and … More fire monitoring. He made sure all was in order. He explained the new system to me and made sure my phone was paired. I am looking forward to working with AVS.
  • Avatar Steven Payne ★★★★★ 3 years ago
    Josh came in and got us up to speed on our system that hadn't been used in awhile. Efficient and knowledgeable.
  • Avatar Istorage Pensacola ★★★★★ a year ago
    Fast Installation, Superb Quality, and Advance Technology.
  • Avatar Alicia Till ★★★★★ 3 years ago
    Just wanted to say how professional the call back person was Kristina left such a clear understandable message on machine I could actually hear and understand the call back number was easy to write down so I could return the call. Thanks … More again Kristina
  • Avatar Pastor Chris Robinson ★★★★★ 2 years ago
    Sean is an excellent technician with an attitude of professionalism that demonstrates an owner's mindset in providing quality customer service!
  • Avatar Karen Welker ★★★★★ 2 years ago
    Josh and Brandon came on time. They were prompt and very helpful. They made sure I had all the information (even more than I knew I needed) to work the system. They were kind, courteous, and very professional.
  • Avatar Anna Hagan ★★★★★ 3 years ago
    Josh fixed my camera doorbell and explained why it didn't work properly for over a year. The problem could of been fixed a long time ago, but nobody knew the problem until Josh came out and explained why it hadn't worked properly … More all along. I would highly recommend him to anyone!!! He stayed and helped me with questions about my doorbell and is very knowledgeable about everything. You're the man Josh!! Thank you for your help!! Anna H.
  • Avatar Jesse Huggins ★★★★★ 3 years ago
    Josh is the man, seriously! He came out to reset my security system after the previous occupant moved out. Right off the bat we didn’t have the master code to the system and the previous occupant couldn’t remember what it was. Where normally … More this would make resetting impossible, Josh spent more than extra time working every possible solution, and when that didn’t work he miraculously guessed the pin code and was able to return the system to default and get me set up. There were also problems with the motion detectors on the doors and he was able to Work those out as well. He showed me how to set everything up, answered all my questions, and gave me detailed advice on the best security monitoring options available. He was super friendly with my daughter and pets and I would 100% recommend him!
  • Avatar James Clark ★★★★ 3 years ago
    Sean showed up at our group home. Was professional in his job and was also easy to work with. First time there at our Vera Manor residence and done a fine job. Thanks
    Jim Clark, Maint. Supervisor for New Horizons of Northwest Florida.
  • Avatar Wendy Gentry ★★★★★ 2 years ago
    Josh S was able to get the system up and running quickly and made sure I understood what the problem was so I could easily fix it if something happens to the network connection again. He also very patient waiting for me to get to the appointment … More since I ran out of gas just as I was getting home. He went above and beyond by helping me get that situation taken care of as well. THANK YOU so much Josh and AVS for having a caring and professional staff.
  • Avatar greg pryor ★★★★★ 3 years ago
    Josh S. saves the day again. Repaired our fire alarm system dropping everything on a Friday afternoon to come to the rescue. Our panel hasnt said ready in years so glad for the wonderful green light.
  • Avatar Angela Jones ★★★★★ 3 years ago
    Josh S. was prompt and very helpful in dealing with our problem. He kept a clean area, was very professional, and answered all our questions. We would definitely call Josh for any of our future needs and you should to. Chris and Angie Jones … More
  • Avatar M KC ★★★★★ 3 years ago
    Andrew is a great technician! He helped me to figure out some things I didn't know I actually wanted before the drywall went up in a new home build and I will definitely be glad to have it all done and for MUCH cheaper than if it … More was done after the house was completed!
  • Avatar Robin Hinote ★★★★★ 3 years ago
    I appreciate the excellent installation by Josh S and Josh V of my AVS camera system. They were very professional and made sure all my questions were answered before departing. I will definitely recommend AVS for any security service to … More all who are looking for this type of security for their home or business.
  • Avatar Deb Grant ★★★★★ 3 years ago
    Appreciate the assistance by Josh in getting my CCTV up and running again. I have been a customer for many years and have not been disappointed. Thanks again to Josh and the AVS family.
  • Avatar Jay Smith ★★★★★ 3 years ago
    From the start we have been extremely happy with the value delivered by Robert. The techs Andrew and Josh did a fantastic job and our solution works better than described. I highly recommend AVS Systems to any friend or other small business … More owner.
  • Avatar John Smith ★★★★★ 3 years ago
    Josh and Andrew did an awesome job with the security camera installation, they were prompt, they cleaned up and left the area they installed the cameras as they found it, and they made sure my security system was up and running and answered … More any questions I had.
    I would definitely recommend AVS for any security system installation.
  • Avatar David Scarritt ★★★★★ 3 years ago
    Joshua and Andrew do great work. Always professional and always on time. Joshua was able to troubleshoot an issue with doorbell saving me time and money. Got my new cameras installed after Sally trashed the old ones. I highly recommend … More AVS for your home or business.
  • Avatar Chris Coffey ★★★★★ 3 years ago
    I ordered a new camera system from AVS and I was very pleased with the service I got from Andrew and Josh S. They were on time and finished promptly. They cleaned up and were really good technicians.
  • Avatar Susan L Haselton-Barr ★★★★★ 3 years ago
    Josh Stevens- Incredible- Professional Service. Very responsive and helpful. Highly recommend
  • Avatar Paula Parke ★★★★★ 3 years ago
    Josh S & Andrew did a great job very personable and quick
  • Avatar Todd Coffin ★★★★★ 3 years ago
    Josh & Josh did a wonderful job rerouting cables and installing our security system!!
    Josh and Andrew did another project for me at another property.
    I am very happy with AVS security!
  • Avatar jason brown ★★★★★ 3 years ago
    Josh S and Andrew aka Andy was very professional and helpful with my questions in installing the garage door automation issues I was having. definitely hope you get them as your techs
  • Avatar Douglas Whitfield ★★★★★ 3 years ago
    AVS has supported my office security system for years with good success. Recently I needed help with an unusual issue and their tech Josh Stevens solved the complex & difficult issue with patience and superb expertise. He worked on … More the problem until it was fully resolved. Refreshing!!! Josh is a Rock Star for AVS .
    Thanks Josh and AVS.
    Doug Whitfield Residential Designer
  • Avatar Diversified Property Works Tree Service INC ★★★★★ 3 years ago
    Robert came out to our office and installed an alarm system. He explained how to work everything, including the app. Very helpful and thorough!
  • Avatar Rita Hinton ★★★★★ 4 years ago
    Don and Josh just completed their work for us. They were professional, efficient, timely, and all about getting the assigned work done. I am most pleased and happy with their work and their very positive attitude. We are most pleased with … More their work.
  • Avatar Trisha Merchant ★★★★★ 4 years ago
    Don and Josh were GREAT! They were on time (actually a little early), fast with the rewiring and fixing the alarm and very professional in a place of business while we worked! Way to Go Guys! 🙂
  • Avatar Heidi Rees ★★★★ 3 years ago
    I had an issue at my house. Jerry and Don were very nice and professional. I’m am so happy they came by to help me out so I didn’t have to deal with the fire department anymore. Thank you both!
  • Avatar Allan McDaniel ★★★★★ 4 years ago
    AVS Systems installed a security and video system for me and absolutely nailed it. Steven and Don were not only a pleasure to work with, but explained everything they were doing along the way. I am beyond pleased with the way the install … More turned out and will not hesitate to use them, or recommend them in the future.

Normal Office Hours:
Mon–Fri: 8am–4pm
Saturday and Sunday: Closed
Technicians on call for after-hours emergencies!

AVS Systems, Inc. 671 Brent Lane
Pensacola, FL 32503
Ph. 850.484.8882
Fax 850.484.3085
FL Lic No. EF0000254
©2022 AVS Systems Inc.